Technical Support is available from 8am to 5pm central time, Monday through Friday.
1-800-757-8450 (option 2)
All shipments require RMA (Return Merchandise Authorization) Number prior to shipping.
A calibration check can be performed at your facility with the use of a Calibration Tank. Customers with an active Support Plan receive free factory calibration checks. Select Calibrate Your Scanner Now to get the latest version of the VitaScan calibration software and detailed instructions.
Customers are encouraged to register the warranty for each device purchased in order to receive product updates.